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TPS Technical Information

Volkswagen Group offers technical literature, a helpline and training for Independent Repairers to help you repair your customer's vehicle.

Technical Literature

Technical literature provided by the Volkswagen Group is available from the following links:

Technical Helpline

Before calling the Volkswagen Group Technical Helpline, we hope you understand that our preconditions are that you have the literature required, a sufficiently trained technicians and the necessary tools and measurement equipment.

If you have met the above preconditions please call the TPS Technical Helpline on 0844 826 7861 (9.00am - 5.30pm Monday to Friday) for further advice. All calls are charged at 5p per minute. Charges from mobile phones can vary.

Please make sure you have the Vehicle Identification Number/s (VIN) and engine number/s to hand.

Diagnostic Equipment

Volkswagen Group offers the following diagnostic testers for purchase to Independent Workshops:

  • VAS 5051B
  • VAS 5052A
  • VAS 6150A

Volkswagen Group also offers the ability to go online for certain functionality such as GeKo and SVM. NB: This is dependent on security checks and additional licensing.

For further information on pricing and functionality of our Diagnostic Testers, please email independent.workshop@vwg.co.uk

Technical Training

If you would like to request an information pack regarding training courses and booking details on aftersales and technical training, please contact the National Learning Centre Delegate Support Team on 01908 601595 or nlcdelegatesupport@vwg.co.uk.